Writing about Life in the digital age

How would you describe a superpower in the workplace? Words such as “inspirational,” “influential” and “powerful” would come to mind, but you would rarely think of “empathetic.”

Empathy is a skill which is often overlooked in the workplace. Determined by Frans de Waal as the “social glue that holds human society together,” empathy refers to the awareness of one’s own and other people’s feelings, needs and concerns. Having the ability to be empathetic has been proven to prevent poor morale, misunderstandings and conflicts, consequently enabling a person to build significant and long-lasting relationships with others. Empathy therefore is the underrated key ingredient for both personal and professional success.