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Pope Francis has approval ratings any leader could envy: 88 percent of American Catholics think he's doing a good job, and nearly three quarters of Americans in general view him with favor. What is he doing right?
To answer that question, business author Jeffrey A. Krames examined His Holiness's approach from a leadership perspective, and the result is Lead with Humility: 12 Leadership Lessons from Pope Francis. Though a non-Catholic, Krames was inspired to write about the pontiff because he is the child of Holocaust survivors, he explains. "When I saw Pope Francis, I thought he was the anti-Hitler."
Here are some practices that make Pope Francis so effective--and that any business leader could use:
1. Reach out to non-customers.
Via The Learning Factor
Lesson 1 'reach out to non-customers'
It is clear that the Pope has been quite effective as a leader. He has excelled at managing change, at aligning the Catholic Church with it core purposes, at creating processes and procedures that have helped the Church work better, and at engaging Catholics more comprehensively in their Church.
Sales Leaders - Take note. Leading a 1.2 Billion size organization is no easy task. Take a moment to see how it can be replicated for any size organization.